Dettol Frequently Asked Questions
How can we help you? Here you can find our most frequently asked questions. If you can’t find the answer to your question, please use the search bar on our website or contact us.
There is a possibility that this could be caused by an air lock. To remove the airlock:
1. Place product over a sink
2. Turn the trigger to the ‘Off’ position
3. Pull back the trigger, then release
4. Repeat the pumping action slowly
5. Turn the trigger to the ‘On’ position
6. This should release any air that has been trapped in the tube and allow the product to work.
If it does still not work after this process, please contact our customer service team:
RB Consumer Care PO Box No. 13, Head Post Office, Sadar Bazar, Gurugram – 122001, Haryana, India
Health & Allergies
Packaging & Purchasing
While some of our wipes are biodegradable, please do not flush any wipes as the may cause blockages to your home drainage and the country’s sewers. Please dispose of in a composting bin if used for food spillages or in your general waste bin for anything else.
We are committed to removing and reducing our use of single use plastic packaging wherever possible to help address and reduce the effect it has on our planet. To learn more about our sustainability efforts, read more here.
To find out where you can purchase our products, please visit the product’s description pages to learn where it’s available.